In the conversation, the user expresses interest in UserCall's AI moderated voice interview tool as a potential solution for improving their interviewing skills, especially given their self-identified lack of experience and the budget constraints for training in the Middle East. The user finds the tool's human-like conversation style and ability to generate on-the-spot questions particularly appealing, believing it could offer a more effective and engaging interviewing experience than their previous attempts using text-based methods like WhatsApp, which they found unsatisfactory due to the inability to gauge users' emotions and depth of responses. The user has not explored other solutions to these challenges and inquires about the AI tool's language capabilities, specifically if it can conduct interviews in Arabic.

AI: Hi. I'm Amy, an AI researcher trying to understand your needs around your use of user call. How has your experience been so far? User: Is my first try. So I didn't try it that well. AI: I see. What made you interested in trying out UserCall's AI moderated voice interview tool in the first place? User: Yeah. I thought maybe. Uh, I'm not that That's good in interviewing, uh, user. So maybe, uh, can this This solution helped me with that. Yeah. I mean, I can't just set the goal then, uh, you can make the call, give me all the points. AI: I understand. So you are interested in user Call's AI moderated voice interview tool because you felt that it could help you with your interviewing skills and you with all the important points from the call. Can you tell me more about the challenges you face when it comes to interviewing users? User: Yes. Yeah. Actually, I'm here in the Middle East, I'm not that good in in, uh, interviewing user. I didn't take course about that. So 1 of the the problem is the budget. Usually, the companies here doesn't offer any budgets for that. So maybe some solution like that can just I give her I I give the I I give her the objective of the interview then. It's will come with all the thing uh, with a low budget, also with the good skills. AI: I see. So 1 of the challenges you face when it comes to interviewing users is the lack of budget for training or hiring experienced interviewers. You're looking for a solution like UserCall's AI moderated voice interview tool that can provide the skills you need for user interviews at a lower cost. Is that correct? User: Yes. Definitely. AI: Thank you for sharing that. Can you tell me which aspects of UserCall's AI moderated voice interview tool most interest you and why? User: Actually, I don't have anything in mind. AI: I understand. Let me rephrase the question. What features or capabilities of UserCall's AI moderated voice interview tool caught your attention when you first learned about it. And why did those features interest you? User: Yeah. Um, I mean, uh, the way you you ask speaking, it's like human, really. And I think, um, maybe I'm I'm I'm just trying now. I am feeling that's I'm interview interviewing like a a really a human. The question is on the spot and really, it's fascinating. AI: I'm glad to hear that you find the AI moderated voice interview tools conversational style, and on the spot, questions fascinating. It seems like the tool is able to create a more human like interviewing experience for you. Can you tell me about any recent experiences you've had when conducting user interviews that were challenging or didn't go as smoothly as you had hoped? User: Yeah. Actually, I I've just I I did some some some simple interviewing with some user in Arabic region. It was about a project, but um, it was, uh, in in in WhatsApp just like a chat in not interviewing in call. So it doesn't go well. Uh, It's a it was a bad experience. AI: I see. Conducting user interviews through chat on WhatsApp didn't go well for you, and it was a bad experience. Can you tell me more about why it didn't go well? What were the specific challenges or problems you faced during those interviews? User: Yeah. Actually, the lack the lack of skills. I'm not that good experience with the interviewer. Uh, that's 1. And the second, the thing, it's just shutting. You mean, you can't get the emotion of the user. You can't get all these things. It's just the user keep sending you a text. And it doesn't give you a deep knowledge about, uh, the user. AI: I understand. So 1 of the challenges you faced during the chat based interviews on WhatsApp was the lack of interviewing skills and experience. Additionally, you found it difficult to capture the user's emotions and get a deep User: Yes. Definitely. AI: Thank you for sharing that. It's clear that the lack of interviewing skills and the inability to capture user emotions were significant challenges for you during the based interviews on WhatsApp. You tried any other solutions or tools in the past to address these challenges? If so, what were they and how effective were they for you? User: No. No. No. I didn't try anything. AI: I see. So you haven't tried any other solutions or tools in the past to address the challenges you face with user interviews? That's completely fine. Do you have any questions or concerns about UserCall's AI moderated voice interview tool? Is there anything you would like to know more about or any expectations you have for the tool? User: Yeah. Yeah. Actually, uh, I have a question. Do you see parts of the language? Can we speak in Arabic?