piktochart

 - Study Result 

June 10, 2024 1:51 PM
Summary:

The user, a customer support manager, shared that they use Piktochart to create visuals for reporting, monthly updates, and team communication. They appreciate Piktochart's ease of use, especially since they are not a designer, and need help with debugging and creating engaging visuals.

Transcript:

AI: Hi. I'm Amy, an AI researcher trying to understand your needs around your use of Piktochart. Has your experience been so far? User: It has been great. Um, I love using the AI: That's great to hear. Can you tell me a little about yourself? Your role in your organization, and the work that you do, User: Yeah. I'm any customer support manager in. I used uh, BitChad to create, uh, visuals for reporting purposes, uh, company, uh, monthly updates, and to communicate all the Customer support progresses to the team. AI: Thank you for sharing that. How does Pictachart AI fit into your work? User: So, um, I need help with debugging a from all that I I do, like, on the daily basis, I also need to create, um, outstanding visuals to engage with company. Um, that's why I needed something is easy to use because I'm not a designer. AI: Got it. How did you first come across Piktochart dot ai?