Groww HR

 - Study Result 

August 8, 2024 6:34 AM
Summary:

The AI researcher Amy from Grow called to gather feedback, but the user expressed unwillingness to talk. Amy then attempted to empathize and encourage the user to share their negative experience, emphasizing the importance of their feedback.

Transcript:

AI: Hi. I'm Amy, and I am an AI researcher calling from Grow. How are you doing? User: I don't wanna talk to anyone, bro. AI: Oh, was the experience that bad? If you have anything that you want I understand it might be tough to discuss, but your feedback is really important to us. If you're comfortable sharing, could you tell me a bit about what specifically went wrong or how the experience made you feel?