In Vivo Coding in Qualitative Research

1. The Power of Participant Language

Imagine scrolling through a transcript and pausing at a phrase that stops you in your tracks: “I’m always on call,” “like a little oasis,” or “walking a tightrope.” These aren’t just quotes—they’re insight-infused phrases waiting to guide your analysis. In vivo coding unlocks these moments, making participant terminology the actual lenses through which you view your data.

2. What Is In Vivo Coding & Why It Matters

At its core, in vivo coding means using participants’ exact words or short phrases as codes—no translation, no abstraction. Like a linguistic mirror, these codes preserve meaning, cultural nuance, and emotional weight that researcher-driven labels might dilute. It’s an inductive, grounded theory approach helping you stay true to lived experiences.

Tools like UserCall support in vivo coding by letting you highlight quotes directly and pull quotes automatically from transcripts during AI-assisted analysis. These quotes can be tagged, grouped, and thematically connected—while preserving the exact language that gave rise to the insight. The tool also helps uncover recurring phrases across sessions so you can stay grounded in what users actually say, even when working with dozens or hundreds of responses.

3. Practical Examples That Illuminate

Here are three real-world examples where in vivo coding brings vivid participant insights to life:

“I feel like I’m always on call.”
Coded literally, this phrase reveals the blurred boundaries of remote work culture.
“Little oasis”
Through this small phrase, gardeners express their sanctuary-seeking behavior in concrete terms.
“Dropping the ball” / “Like a family”
These phrases signal emotional frameworks (responsibility, belonging) that emerge organically from participants, not predefined scales.

4. When & Where to Use In Vivo Coding

Use it when you're:

Skip or limit in vivo coding when:

5. Step‑By‑Step Guide: From Transcript to Theme

  1. Transcribe faithfully—capture emphasis, pauses, repetition.
  2. Read slowly, highlight emotionally loaded phrasing or recurring terminology.
  3. Create in vivo codes—quote the phrase directly, preserving tone and intent.
  4. Cluster similar codes—e.g., “always on call” + “never logged off” = boundary erosion.
  5. Add layers—once clusters emerge, use descriptive or value coding to build structure.
  6. Abstract themes—connect clusters into higher-level insights like work–life tension.

6. Using AI to Streamline In Vivo Coding

AI assisted qualitative analysis tools like Usercall allowsyou to:

It’s especially helpful when you're handling multiple interviews and want to surface repeated language fast, without skipping the richness of human speech.

7. Mix It Up: Hybrid Coding Approach

A hybrid coding approach balances the power of in vivo with analytical flexibility:

UserCall’s AI can suggest code groupings or synthesize themes, but starting with in vivo codes ensures your foundation is built on user voice—not assumptions.

8. Common Pitfalls & How to Avoid Them

Pitfall Result How to Avoid
Too long phrase as code Diffuse, hard to compare Stick to 1–5 words
Removing context Misinterpretation Keep timestamp/full quote reference
Over-proliferation of codes Fragmentation, clutter Group early; collapse similar codes
Researcher-over-coding Imposing voice; losing authenticity Favor their phrasing in initial rounds

9. Real‑World Anecdote: From Phrase to Product Shift

In a healthtech study, multiple caregivers described managing meds:

“It’s like walking a tightrope.”

This phrase wasn’t just poetic—it framed their emotional journey: tension, risk, error fear. Recognizing it as a core in vivo code shifted product strategy: onboarding changed to include visual safety nets and messaging shifted toward support and reassurance.

10. Templates & Starter Tools

Try this in a spreadsheet or coding tool:

ExcerptIn Vivo CodeTheme / Notes
"I never know if the ETA is real.""ETA is real"Trust in delivery
"I just disappeared.""I disappeared"Ignored by customer service
"Little oasis in the noise.""little oasis"Urban sanctuary


Start with 5–10 transcripts, tag exact phrasing that sticks out, and let patterns emerge from the ground up.

11. Final Thought: Let the Voice Lead

In vivo coding is more than a technique—it’s a mindset. A commitment to listening first and labeling second. When you use a tool like UserCall to scale that practice across interviews, it becomes possible to extract meaningful, human insights at scale without sacrificing nuance.

Remember: The most memorable insights often come from the exact words people use. Let them guide the analysis—and let your coding process stay rooted in the truth of lived experience.

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Junu Yang
Founder/designer/researcher @ Usercall

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