WHO ITS FOR: 

Consumer Insights Leaders

Get Closer to Your Customers—Without Waiting Weeks for Insights

Today’s consumers move fast. Your insights team should too.
With UserCall, you can launch voice-based interviews, collect real feedback, and analyze responses automatically—without the back-and-forth of traditional qual.

It’s how modern insights teams support brand, product, and growth decisions in days—not weeks.

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You’re Being Asked for More Insights—Faster Than Ever

The pressure on insights teams keeps rising:

  • Everyone wants consumer input before decisions—but no one wants to wait
  • Traditional qual is too slow for growth sprints or campaigns
  • You’re supporting 5+ teams with limited bandwidth
  • Most tools give you metrics—not the why
  • There’s never enough time for proper analysis

UserCall gives you a fast lane to real consumer voice—structured and delivered automatically.

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Let AI Run the Interviews For You

Skip the calendar wrangling. With our AI-moderated interview flows, participants speak naturally—on their own time—and your guide gets followed every time.

- Create a flexible, voice-based interview guide
- The AI asks your questions and probes when needed
- Share a single link—no scheduling required
- Collect dozens of responses in just a day or two

It’s structured like a real interview. Just... without needing you to be there.

From Raw Voice to Real Insight—Automatically

Once responses are in, our AI turns every voice file into a clean, searchable, structured summary.

- Auto-transcribes with >95% accuracy
- Tags and clusters themes across interviews
- Highlights key quotes, pain points, and emotions
- Lets you search by keyword, topic, or theme
- Generates insight summaries and shareable reports

Instead of a pile of recordings, you get an organized, actionable synthesis—without touching a spreadsheet.

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From Campaign Copy to Product Claims—Use Voice to Guide Decisions

Whether you're testing new packaging, launching a product, or pressure-testing a headline—UserCall helps you capture unfiltered consumer feedback fast, then surface the themes and phrases that drive action.

🛍️ Message & Campaign Testing

Test taglines, product claims, or value props with real consumers. See what sticks—and why.

🧴 Packaging & In-Store Reactions

Show packaging or POS concepts and capture voice feedback on visuals, language, and trust signals.

📦 New Product Development

Run early-stage exploration or post-launch qual to understand needs, hesitations, and reactions.

⚡ Fast Sprint Support

Growth, brand, or creative teams need answers now? Give them a link—and get responses back in hours.

🎯 Audience Exploration

Dig deeper into new segments or personas. Understand attitudes, triggers, and usage contexts.

🔁 Always-On Voice of Consumer

Capture rolling feedback via owned channels or panels—and auto-analyze in near real-time.

What Brand & Insights Teams Are Saying

“This is the fastest qual feedback I’ve ever collected. We tested copy and had real language in a day.”— Insights Lead, F&B Brand

“We’re using UserCall in every campaign cycle. It’s like having an on-demand qual team.”— Director of Brand Strategy, DTC

Built for the Way You Actually Work

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No scheduling required

Let participants respond when it works for them—without needing you live on a call
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Customizable guides

Ask your own questions. Add mockups and control probing. Get consistent structure across sessions.
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Fast nuanced analysis

AI does the first pass—tagging themes, pulling quotes, clustering language—so you don’t start from scratch.

FAQ

1. Can non-researchers use this?

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Yes! It’s built to be usable by growth, brand, or product teams—while still giving insights teams full control over analysis and quality.

2. How do we show concepts or visuals?

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You can embed images, mockups, or links inside the interview guide. Participants see it before during the relevant part of the conversation.

3. Can I use our own customer list or panel?

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Yes. Just send the interview link to your list, community, or existing CRM segments. Or recruit through your own panel provider.

4. Is the insight analysis customizable?

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Very. Thematic tags are auto-generated, but you can group, rename, and create insight reports tailored to your stakeholders.

5. What’s the turnaround time?

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Many teams get full interview responses and themed analysis within 24–48 hours of launching a study. Depending on the timing of participant responses—a full qualitative insights PPT from dozens of interviews can come back in as little as a few hours.

6. Is the data secure and compliant?

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Yes. We're GDPR-compliant, encrypted, and give you full control over data access, anonymization, and sharing.

Ready to revolutionize your qualitative research?

Join leading researchers and insights teams already using UserCall to analyze qualitative data 10x faster with greater depth and accuracy.
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