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Academic Research & Evaluation

Accelerate Qualitative Analysis for Academic & Program Research

Academic researchers, evaluators, and graduate students know qualitative work can be rewarding—but also labor-intensive and slow to synthesize. UserCall lets you run interviews, focus groups, and open-ended surveys with voice or text, then automatically transcribes, codes, and thematizes your data. Reduce busywork, deliver robust analysis, and spend more time on interpretation—not transcription.

Start freeHear a sample interview
Free to start50+ languagesReviewed by Junu Yang
A researcher at a library desk marking up printed interview transcripts with a pen.

Usercall at a glance

Usercall is a self-serve AI-moderated interview platform. An AI moderator runs one-to-one voice interviews with real people, and every theme links back to the quotes behind it.

  • Real people, AI moderator. Every participant is a real person. Only the interviewer is AI.
  • Recruit or bring your own. We can recruit participants for you from a 4M+ panel, or you can bring your own.
  • 50+ languages. Every plan includes every language.
  • Price. Self-serve from $89 a month. Your first interview is free. No sales call.
  • Concept tests. 15-30+ interviews, back in 48 to 72 hours.

See pricing · Hear real interviews · Languages

The problem

Why Qualitative Research Gets Stuck

Qualitative studies are foundational, but often grind to a halt:

  • Manual transcription and coding takes weeks
  • Thematic analysis can be inconsistent across coders
  • Results are slow to share with stakeholders or funders
  • Students are overwhelmed by sheer data volume
  • Grant timelines and reporting cycles are tight

AI interviews

Let the AI run the interviews.

Participants speak on their own time. The AI follows your guide, asks your questions and probes when an answer needs it.

  • Write a flexible, voice-based interview guide
  • The AI asks your questions and probes when an answer needs it
  • Share one link. No scheduling.
  • Collect dozens of responses in a day or two
Hear a sample interviewTrigger interviews from product events

Qualitative analysis

From raw voice to real insight.

Once responses are in, every recording becomes a searchable, structured summary with the quotes attached.

  • Transcribes every interview
  • Tags and clusters themes across interviews
  • Highlights key quotes, pain points and emotions
  • Search by keyword, topic or theme
  • Insight summaries and shareable reports
See how qualitative analysis worksOpen a real report

Use cases

How Researchers Use UserCall

Streamline the qualitative workflow from interview to insight—without losing rigor or detail.

Interview & Focus Group Transcription

Automatically transcribe audio or video recordings of interviews, focus groups, or workshops. High accuracy, fully editable.

Automated Thematic Coding

AI surfaces preliminary codes and themes. Jumpstart analysis, save weeks of manual coding, and keep full researcher control for final review.

Literature & Grant Support

Quickly analyze open-ended responses or pilot data for grant applications, conference submissions, or literature reviews.

Rapid Program Evaluation

Accelerate cycles for program, impact, or outcome evaluations. Get results to partners or funders on schedule, with robust supporting data.

Student Research Enablement

Graduate and undergraduate researchers can scale up projects without being overwhelmed by transcripts and coding work.

Multilingual & Cross-Cultural Analysis

Support for major languages makes it easier to include diverse voices and compare themes across populations.

Built for how you work

Built for the way you actually work.

No scheduling required

Participants respond when it suits them. You are not on the call.

Customizable guides

Ask your own questions. Add mockups and control probing. Every session follows the same structure.

Fast, nuanced analysis

The AI does the first pass: themes tagged, quotes pulled, language clustered. You never start from scratch.

Frequent questions

Frequently asked questions.

Can I use this for existing data?
Yes. Upload any audio, video, or text-based qualitative data for instant transcription and analysis.
Is the analysis process transparent?
Yes—AI suggests codes and themes, but you can review, adjust, or annotate every step. Full audit trails for academic rigor.
Does it support collaborative projects?
Absolutely. Invite co-researchers or students to review, code, or discuss insights together in the same project.
Can I export findings for reports or publications?
Yes—export thematic matrices, codebooks, quotes, and visuals in formats ready for appendices or slides.
Is participant data secure and compliant?
Yes—UserCall is GDPR-compliant, encrypted, and supports anonymization for IRB and funding requirements.
Does it work for non-profit and program evaluation?
Definitely. Many non-profit and NGO teams use UserCall to speed up evaluation cycles and stakeholder reporting.

Keep reading

Built for other teams too.

Other audiences Usercall is built for, and the product pages behind every one.

Talk to the right people. Hear the real why.

Free to start. Set up an interview guide in minutes, or upload the feedback you already have.

Start freeOpen a real report