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Who it's for

Employee Experience & HR Leaders

Transform Employee Feedback Into Action—Faster

HR, People Ops, and Employee Experience leaders are awash in surveys, pulse checks, and exit interviews—but struggle to turn employee voices into meaningful change. UserCall helps you collect honest, open-ended feedback, analyze themes automatically, and deliver actionable insights to leadership. No more survey fatigue, no more slow analysis—just clear signals for engagement, retention, and culture.

Start freeHear a sample interview
Free to start50+ languagesReviewed by Junu Yang

The problem

Why Employee Feedback Gets Ignored

Employee feedback gets lost in a sea of surveys and data:

  • Pulse surveys don’t capture the why
  • Exit interviews take weeks to analyze
  • Managers miss early warning signs
  • Engagement data is siloed or slow
  • Action planning happens too late

AI interviews

Let the AI run the interviews.

Participants speak on their own time. The AI follows your guide, asks your questions and probes when an answer needs it.

  • Write a flexible, voice-based interview guide
  • The AI asks your questions and probes when an answer needs it
  • Share one link. No scheduling.
  • Collect dozens of responses in a day or two
Hear a sample interviewTrigger interviews from product events

Qualitative analysis

From raw voice to real insight.

Once responses are in, every recording becomes a searchable, structured summary with the quotes attached.

  • Transcribes every interview
  • Tags and clusters themes across interviews
  • Highlights key quotes, pain points and emotions
  • Search by keyword, topic or theme
  • Insight summaries and shareable reports
See how qualitative analysis worksOpen a real report

Use cases

How HR Teams Use UserCall

Quickly capture and theme open-ended employee feedback, so you can understand and act on what matters most—before it’s too late.

Voice of Employee Interviews

Run async, confidential interviews that let employees share real experiences. No survey bias, no fear of speaking up.

Engagement Drivers Analysis

Surface the true reasons behind engagement or disengagement. Identify motivators, stressors, and hidden culture trends automatically.

Exit & Stay Interviews

Turn exit and stay interview feedback into instant themes. Spot patterns across teams, roles, or locations with zero manual coding.

Early Warning Signals

Detect friction points and brewing retention risks early, so managers can intervene proactively, not reactively.

DEI & Culture Checks

Enable honest conversations around inclusion, belonging, and workplace safety, with automated, anonymous insight synthesis. Planning a change or culture diagnostic? See organizational diagnostic interviews.

Continuous Listening

Set up always-on feedback links or kiosks so employees can share concerns and suggestions anytime. No waiting for the next survey.

Built for how you work

Built for the way you actually work.

No scheduling required

Participants respond when it suits them. You are not on the call.

Customizable guides

Ask your own questions. Add mockups and control probing. Every session follows the same structure.

Fast, nuanced analysis

The AI does the first pass: themes tagged, quotes pulled, language clustered. You never start from scratch.

Frequent questions

Frequently asked questions.

Can we use this for all types of employee feedback?
Yes. Use UserCall for onboarding, engagement, exit, pulse, or any open-ended feedback process—voice or text, in-person or remote.
Is feedback really confidential?
Yes. Employees can answer anonymously and all data is encrypted. Only authorized admins see raw responses or reports.
How fast do we get results?
Most teams get full thematic analysis within 24-48 hours of collecting responses—no waiting for the next survey cycle.
Can we segment by location, role, or team?
Absolutely. Tag responses by any demographic or org variable—compare trends and create targeted action plans.
How do we share findings with leadership?
Create clear, ready-to-present insight decks with themes, supporting quotes, and suggested actions.
Is our employee data secure?
Yes—UserCall is GDPR-compliant, fully encrypted, and you control all data access, retention, and sharing.

Keep reading

Built for other teams too.

Other audiences Usercall is built for, and the product pages behind every one.

Talk to the right people. Hear the real why.

Free to start. Set up an interview guide in minutes, or upload the feedback you already have.

Start freeOpen a real report