Real examples of app review complaints grouped into patterns to help you understand what's actually frustrating users and where to focus your next sprint.
"it crashes every single time i try to open a saved report, been happening since the 3.2 update and i've already reinstalled twice. completely unusable for me rn"
"the app just closes itself mid-checkout. lost my cart three times this week. i don't understand how this passed QA, it's a basic flow"
"i have to log back in literally every time i open the app even though i have 'stay logged in' checked. using face id does nothing. so annoying"
"got locked out of my account after trying to reset my password and now the verification email just never comes. been waiting 2 days, support hasn't replied"
"the home feed takes like 8-10 seconds to load every morning. i'm on wifi, full signal. my friend has the same phone and hers loads fine so it's definitely the app"
"searching for anything in the app is painfully slow. i type something and then just stare at a spinner. used to be instant, no idea what happened in the last update"
"the Salesforce sync completely broke after the latest update. our whole sales team relies on this and now nothing is pushing through. had to roll back on two devices"
"they removed the dark mode toggle in v4.1 with zero warning. i use this app at night constantly and now it's blinding. why would you remove a feature people actually use"
"i'm missing order updates because the push notifications just stopped working. permissions are on, i checked everything. started about 3 weeks ago for me"
"getting duplicate notifications for every single message, sometimes 4 or 5 of the same alert in a row. it's gotten to the point where i had to turn them all off"