"Our Salesforce sync completely broke after the last update — leads aren't pushing over and my team has been logging everything manually for 3 days. This is a blocker for us."

"The Zapier connection keeps dropping every few hours. I've reconnected it like 5 times this week and it fails again overnight. Not sure if it's on your end or Zapier's but it started after your v2.4 release."

"We got charged for two seats we already removed last month. I submitted a request through the portal but nobody responded. Can someone just issue the refund and confirm our seat count is updated?"

"I downgraded our plan but the invoice still shows the Pro tier price. The dashboard says we're on Basic but billing clearly hasn't updated. This has happened two months in a row now."

"The bulk export keeps timing out when we try to pull more than 500 records. It just spins forever and then gives a generic error. We need to export our full dataset by end of week — this is pretty urgent."

"The conditional logic in forms is behaving really weird. I set it so a field only shows if the user picks 'Other' but it's showing up no matter what they select. Worked fine last week so something must've changed."

"I've been trying to set up SSO for two days and the docs don't match what I'm actually seeing in the admin panel. There's a step that references a 'Security' tab that just doesn't exist in our account."

"Invited three teammates but none of them got the email — checked spam too. We're trying to get the team onboarded before our Monday kickoff and this is holding everything up."

"The dashboard has been loading really slowly for the past week — like 10-15 seconds just to get to the main view. Our internet is fine, other tools are fast. Started around the time you pushed that UI update."

"We had a 40-minute outage yesterday afternoon where nobody on our team could log in. Got a vague status page update but nothing direct from your team. We need more communication when this happens — our whole workflow depends on you."