Real examples of bad app reviews grouped into patterns to help you understand what's actually breaking trust with your users.
"literally crashes every single time i try to upload more than 3 photos. deleted and reinstalled twice, still happening. on iphone 14 pro if that helps anyone"
"the app just freezes on the checkout screen and i have to force close it. lost my cart 4 times now. this is so frustrating i almost switched to a competitor"
"the search filter stopped working after the last update. i set it to show only in-stock items and it just ignores that completely. makes the whole app useless for me"
"notifications are completely broken. i have them turned on but i only get maybe 1 out of every 5 alerts. missed two time-sensitive deals because of this"
"takes like 8-10 seconds just to open the home feed on a brand new samsung s23. my wifi is fine, every other app is fast. something is seriously wrong on your end"
"scrolling is so laggy it makes me feel like im using a phone from 2012. used to be smooth, got way worse around version 4.2 i think. please fix this"
"where did the export button go?? i've been using this app for 2 years and after the redesign i cannot find half the things i used daily. who approved this layout"
"spent 15 minutes trying to figure out how to add a second account. there's no obvious button anywhere. had to google it and even that didn't really help. very unintuitive"
"keeps logging me out randomly, sometimes multiple times a day. i have biometric login on but it still asks for my full password every time. super annoying on the go"
"tried to reset my password three times, the email just never arrives. checked spam, nothing. locked out of my account for 4 days now and support hasn't responded"