Pricing

Monthly. Pay-as-you-go. Self-serve.

Lite plan

$89/mo

or $899 yearly

For quick validation & small qualitative projects

Includes 100 credits per month
Voice interviews: about 10 to 20 interviews per month (varies by duration)
Qualitative analysis: about 8 to 16 files analyzed per month (varies by file size)
Up to 12 minute interviews (2 links)
Advanced interview guide w/ flow and probe controls
Visual mockup/prototype testing w/ screen recording
Webhook & data analytics integrations (PostHog, Mixpanel, Shopify, GA etc)
Full call transcripts w/ summaries
Support for 25+ languages and voices

Get started

Core plan

$199/mo

or $1,999 yearly

For teams running ongoing interviews & analysis

Includes 300 credits per month
Voice interviews: about 30 to 60 interviews per month (varies by duration)
Qualitative analysis: about 25 to 50 files analyzed per month (varies by file size)
Up to 25 minute interviews (5 links)
Unlimited AI chat qualitative insight Q&A
Live user session/interview observation with ability to ask questions in real time
Custom branded interview links with per-link personalization options
User Twins (get simulated feedback based on past interviews)
Plus everything in Lite

Get started

Pro plan

$399/mo

or $3,999 yearly

For research teams running in-depth interviews & analysis at scale

Includes 650 credits per month
Voice interviews: about 65 to 130 interviews per month (varies by duration)
Qualitative analysis: about 50 to 100 files analyzed per month (varies by file size)
Up to 45 minute interviews (10 links)
Unlimited AI chat qualitative insight Q&A
Outbound phone calling option (add-on)
Up to 6 team seats
Plus everything in Core

Get started

Custom plan

Contact

Custom plan

For custom volume, seats and setup

Custom credits
Custom team seats
Custom max interview minutes
Custom qualitative data analysis runs
Custom voices, languages and accents
Custom branding / white-labeling options
Custom agent skills & knowledgebase options
Custom integrations & features
Plus everything in Pro plan

Credits are used based on interview length and analysis depth. Pay-as-you-go options available. Contact us for custom volume plans, annual plans or one-off project support.

How credits work

One balance for interviews and analysis. Spent by length and depth.

Credits are used based on interview length and analysis depth. A longer interview uses more credits. A larger file uses more credits.

Lite

100 credits a month

About 10 to 20 interviews of up to 12 minutes, or about 8 to 16 files analyzed.

Core

300 credits a month

About 30 to 60 interviews of up to 25 minutes, or about 25 to 50 files analyzed.

Pro

650 credits a month

About 65 to 130 interviews of up to 45 minutes, or about 50 to 100 files analyzed.

Pay-as-you-go options are available. Custom plans set their own credits.

Compare plans

What each plan includes.

Higher plans add credits, longer interviews, more links and more ways to work with the findings. Custom plans set their own limits.

Feature	Lite plan$89/moor $899 yearly	Core plan$199/moor $1,999 yearly	Pro plan$399/moor $3,999 yearly	Custom planContactCustom plan
Credits per month	100	300	650	Custom
Voice interviews per month	About 10 to 20	About 30 to 60	About 65 to 130	Custom
Files analyzed per month	About 8 to 16	About 25 to 50	About 50 to 100	Custom
Interview length	Up to 12 minutes	Up to 25 minutes	Up to 45 minutes	Custom
Interview links	2	5	10	Custom
Team seats	Ask us	Ask us	Up to 6	Custom
Languages and voices	25+	25+	25+	Custom voices, languages and accents
Interview guide with flow and probe controls	Included	Included	Included	Included
Mockup and prototype testing with screen recording	Included	Included	Included	Included
Webhook and analytics integrations	Included	Included	Included	Custom integrations
Full call transcripts with summaries	Included	Included	Included	Included
Unlimited AI chat insight Q&A	Not included	Included	Included	Included
Live interview observation with real-time questions	Not included	Included	Included	Included
Custom branded interview links	Not included	Included	Included	Included
User Twins (simulated feedback based on past interviews)	Not included	Included	Included	Included
Outbound phone calling (add-on)	Not included	Not included	Included	Included
Branding and white-labeling	Not included	Not included	Not included	Included
Agent skills and knowledgebase	Not included	Not included	Not included	Included

Students, agencies and custom

When a plan card is not the whole answer. Ask.

Three cases where the right price depends on the project. One email is enough to start.

Students and grant-funded researchers

Ask about pricing before you choose a plan. Tell us the project, the number of interviews or files, and the timeline.

Ask about pricing

Agencies and consultancies

Running interviews for clients? Contact us for custom volume plans, annual plans or one-off project support.

Concept testing

Custom plans

Custom credits, team seats, interview minutes, voices, branding and integrations, plus everything in Pro. Email us with what you need.

Your data

How customer data is handled.

Usercall is designed to handle user research data securely.

Data is encrypted in transit and access is controlled.
We use trusted providers such as Supabase, OpenAI, Anthropic and Deepgram to process data.
Data may be processed across regions depending on these services.
We do not use customer data to train AI models.
Any personal data typically originates from the source material, such as transcripts, so we treat all data as potentially sensitive.

Read the privacy policy Usercall for academic research

Frequent questions

Frequently asked questions.

Is Usercall free to try or do I need to talk to sales first?

Usercall is fully self-serve. You can sign up and launch your first AI-moderated interview or qualitative analysis immediately, completely free, with no demo or sales call required. Contact us if you’d like a demo or have custom needs.

What is a credit?

Credits are the one balance every plan draws on. Interviews and analysis both use credits. An interview uses credits based on its length, and a file uses credits based on its size and analysis depth. Each month you get 100 credits on Lite, 300 on Core and 650 on Pro.

How many interviews can I run a month?

It depends on interview length. Lite covers about 10 to 20 interviews a month, Core about 30 to 60 and Pro about 65 to 130. Interviews run up to 12 minutes on Lite, 25 on Core and 45 on Pro.

How many files can I analyze a month?

It depends on file size. Lite covers about 8 to 16 files a month, Core about 25 to 50 and Pro about 50 to 100.

Can I pay monthly or yearly?

Both. Lite plan is $89/mo or $899 yearly. Core plan is $199/mo or $1,999 yearly. Pro plan is $399/mo or $3,999 yearly.

Is there a pay-as-you-go option?

Yes. Pay-as-you-go options are available. Contact us for details.

How many team seats do I get?

Pro includes up to 6 team seats. Custom plans set their own. For Lite and Core, ask us.

Can I run interviews in other languages?

Yes. Every plan supports 25+ languages and voices. Custom plans add custom voices, languages and accents.

Do you offer pricing for students or grant-funded research?

Ask us. Students and grant-funded researchers can email us about pricing before choosing a plan.

What does the Custom plan include?

Custom credits, team seats, maximum interview minutes, analysis runs, voices, languages and accents, branding and white-labeling, agent skills and knowledgebase options, and custom integrations. It includes everything in Pro. Contact us to scope it.

Do you offer volume, annual or one-off project pricing?

Yes. Contact us for custom volume plans, annual plans or one-off project support.