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Send Google Analytics 4 events in
Usercall's SDK takes them in. Recommended events and the custom events you already collect both count.
Integrations · Google Analytics 4
Talk to Google Analytics users when data changes
Google Analytics 4 shows the page, the session, and the login. It does not ask why. Usercall's SDK takes in the events you already collect. You use one as a research trigger, and that user gets a short AI-moderated voice interview in context.
The interview uses a Google Analytics 4 event you already collect.
2 to 5 minute interviewsWorks from events you already trackTranscripts and analysis
Trusted by research, product and CX teams at
How it works
The report moved. Ask the person in it.
You keep the Google Analytics 4 property you already run.
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Create the research trigger
Pick the moment: fewer logins, a stalled tutorial, a feature they left, or a cancel visit. Choose who to ask, and set the limits.
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Read the transcript and the analysis
The interview is a short AI-moderated voice conversation. The event stays attached to the answer.
Example triggers
Moments worth asking about
Each row is a moment. The note names the Google Analytics 4 event when one already exists.
Drop in usage
user_engagement thins out. Ask what they came to do.
Fewer logins
The login event fires less often. Ask what changed.
Skipped onboarding step
tutorial_begin, with no tutorial_complete. Ask where it stopped.
Feature abandoned
user_engagement on a feature page, then it stops. Ask what they expected.
Downgrade
Use the downgrade event you already collect. Ask what the larger plan was not doing.
Cancel page visit
page_view when page_location is the cancel URL. Ask why.
Failed payment
Use the payment event you already collect. Ask what happened.