Integrations · Research triggers

Talk to the right users.
At the right time.
With the tools you already use.

Usercall's SDK takes in events from the tools you already use. When one of those events fires, a research trigger invites that customer to a short AI-moderated voice interview, in context, right when it matters. You get the transcript and the analysis.

A closed Intercom chat can use the Usercall app. Any other event can come in by webhook or HTTP.

2 to 5 minute interviewsWorks from events you already trackTranscripts and analysis
A person at a desk holding a phone, with small signals from different tools flowing into one voice conversation.

Trusted by research, product and CX teams at

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How it works

The event comes in. The interview goes out.

Same three steps for every tool on this page.

1

Send the event in

The SDK takes in events from Mixpanel, PostHog, Amplitude, Google Analytics 4, Segment, Stripe, or Intercom. Or send any event by webhook or HTTP.

2

Create the research trigger

Pick the event, choose who to ask, and set the limits. The invite goes to that customer, in context.

3

Read the transcript and the analysis

Event triggers open a short AI-moderated voice interview right when it matters. The transcript and the analysis come back with the event attached. The Intercom app asks after a closed chat.

Use Usercall in your AI tools

Open Usercall inside the AI tool you already use.