WHO ITS FOR:
Change Management & Employee Experience Consultancies
Hear What Employees Really Think Before, During, and After Change
Change programs succeed or fail based on how people actually experience them.
But understanding what employees think, where they are confused, what they resist, and what they need often means weeks of interviews, focus groups, surveys, and manual analysis.
Surveys can measure sentiment and track engagement. But they often miss the stories, concerns, tradeoffs, and underlying reasons that explain why employees respond the way they do.
UserCall helps change management and employee experience consultancies run AI-moderated voice interviews at scale, giving project teams deeper qualitative evidence without coordinating every conversation manually.
Consultancies working on organizational change face a recurring research challenge:
- Stakeholder and employee interviews are valuable, but slow to schedule and conduct
- Surveys identify patterns, but rarely explain what is driving them
- Senior consultants spend significant time moderating repetitive discovery interviews
- Large transformation programs need input across functions, levels, locations, and employee groups
- Client teams need real employee language to build alignment and make findings credible
- Qualitative data becomes difficult to synthesize consistently as interview volume grows
UserCall makes it easier to bring employee voice into change programs continuously, from early diagnosis through implementation and post-change learning.
Let AI Run the Interviews For You
Skip the calendar wrangling. With our AI-moderated interview flows, participants speak naturally—on their own time—and your guide gets followed every time.
- Create a flexible, voice-based interview guide
- The AI asks your questions and probes when needed
- Share a single link—no scheduling required
- Collect dozens of responses in just a day or two
It’s structured like a real interview. Just... without needing you to be there.
From Raw Voice to Real Insight—Automatically
Once responses are in, our AI turns every voice file into a clean, searchable, structured summary.
- Auto-transcribes with >95% accuracy
- Tags and clusters themes across interviews
- Highlights key quotes, pain points, and emotions
- Lets you search by keyword, topic, or theme
- Generates insight summaries and shareable reports
Instead of a pile of recordings, you get an organized, actionable synthesis—without touching a spreadsheet.
How Change & Employee Experience Consultancies Use UserCall
Capture deeper employee and stakeholder perspectives across transformation, culture, engagement, and organizational change projects.
🔍 Change Readiness & Diagnostic Research
Explore how employees understand an upcoming change, where concerns are emerging, and which assumptions need to be addressed before implementation.
💬 Employee Listening & Engagement
Go beyond engagement scores and survey comments to understand the experiences, frustrations, motivations, and underlying drivers behind employee sentiment.
🏢 Culture & Organizational Research
Explore how culture is actually experienced across roles, teams, and locations, including gaps between stated values and everyday behavior.
🧭 Transformation Journey Research
Check in with employees throughout a transformation to understand what is landing, what is creating friction, and where additional communication or support is needed.
👥 Leadership & Manager Feedback
Understand how employees experience leadership communication, manager effectiveness, decision-making, and support during periods of change.
📊 Post-Change Learning
Understand what actually changed in employees’ day-to-day experience, what worked, and what should be improved before the next phase or transformation.
What Consulting Teams Can Bring Into the Room
Built for the Way You Actually Work
No scheduling required
Customizable guides
