Usercall AI Moderator
The Usercall AI moderator runs 1:1 voice interviews with real, screened people. It follows your guide, follows up on vague answers and moves on once the point is clear. It runs 24/7 in 50+ languages, and interviews can scale to hundreds. From $89 a month or $899 a year, plus pay-as-you-go. First interview free.
What the AI moderator does
- Adaptive Follow-ups. A per-question setting. The AI probes vague answers and moves on once the point is clear.
- Comes back to skipped topics. If a topic is skipped and comes up later, the AI comes back to it.
- Follows your guide. You write the questions and goals. The AI keeps to them.
- Shows what you are testing. Each question can have its own image, mockup or prototype. Share a Figma prototype link and people see it on screen while they talk.
- Picks up after a dropped call. If a call drops, the participant can resume where they left off, and their answers are kept.
- Runs 24/7. Nothing to schedule. People take the interview when it suits them.
- Honest with participants. Every participant is a real, screened person, and people are told they are talking to an AI.
Write a better guide
Usercall helps write the guide. Guide generation drafts it from your goals, and live inline suggestions on every question are based on research best practice, like mapping questions to goals and avoiding leading questions.
50+ languages
You write the guide once, and translation is handled for each language. Participants can choose their language at the start. Findings come back in English, so you can compare themes across markets.
Start interviews at the right moment
Trigger interviews after signup or cancellation.
Watch live
Listen in live as a silent observer and queue questions for the AI to ask.
What the moderator hands back
Screen-recorded videos with transcripts are ready right away. Usercall transcribes and codes every interview into themes with no manual tagging, and every theme links back to the exact quote. You can bring your own codebook, rename, add or remove themes, ask questions about your data in a Q&A tab, and export every coded excerpt as CSV.
Participants
We can recruit participants for you, or you can bring your own. Recruiting reaches 95M+ people across our panel partners in 151 countries. Recruiting is quoted per study, with incentives included. Recruited studies usually get 15-30+ interviews in 48 to 72 hours.
Interview length by plan
- Lite ($89 a month): up to 12 minutes
- Core ($199 a month): up to 25 minutes
- Pro ($399 a month): up to 45 minutes
- Any plan can run interviews up to one hour on request.
What it is not built for
Large-sample scored surveys and normative benchmarks. Use a survey tool for those, and Usercall for the reasons behind the numbers.